Terms of Service

 

1. Introduction

Welcome to Puretanklesshub By purchasing products or using our services, you agree to the following Terms of Service. Please read them carefully.

2. Products and Services

We sell and install water heaters and related equipment. All product descriptions, prices, and availability are subject to change without notice.

3. Orders and Payments

• All orders must be paid in full unless otherwise agreed.

• We reserve the right to refuse or cancel any order.

• Prices are listed in GBP 

4. Warranty

• Products may come with a manufacturer’s warranty.

• Warranty does not cover damage caused by misuse, improper installation, or lack of maintenance.

• Customers must keep proof of purchase for warranty claims.

5. Returns and Refunds

• Returns are accepted within 25 days of purchase if the product is unused and in original packaging.

• Refunds will be processed according to our return policy.

6. Customer Responsibilities

• Provide accurate information when placing orders.

• Ensure safe and proper use of installed equipment.

• Follow all maintenance guidelines provided.

7. Limitation of Liability

We are not liable for:

• Indirect or incidental damages

• Damage caused by improper use or unauthorized modifications

• Delays beyond our control

8. Privacy

Customer information is collected only for order processing and service delivery. We do not sell or share personal data without consent.

19. Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept the updated Terms.